© 2019 Softeam Inc.
All rights reserved.
All rights reserved.
Understand why your users cancel trials and subscriptions
View subscription cancellation reasons to make right product decisions.
Free plan is enough for me
I don’t need the app
Other reason
“I can’t understand how to purchase a premium account!”
“30GB of cloud storage is enough to store my photos”
“I used the app on vacations but don’t need it anymore. BTW I found a better app than yours.”
Automatically handle renewals billing issues
User will receive a Push-notification asking to update App Store payment details if a billing issue occurs.
When a user cancels trial or subscription...
...we will ask a user to pass the survey
If the subscription was too expensive to a user...
...we’ll offer a discount or new trial to win him back